The names of these reviewers can be "translated" into their accolades (or maybe it's the other way around) on a letters-to-word basis. The "Mo" in "Mona Cleary" and "Mobler Nokobov" means both their accolades begin with "a page-turner." By decoding the accolades in this way, you can determine that the person with the blurb "Provocative, compelling, gripping... a tour de force" must be Blank Bovary. I mean "BLANK BOVARY," because it's not a name, it's a clue! The word that goes in the blank is MADAME.